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LEGAL INFORMATION

Terms & Conditions

Please read these Terms & Conditions carefully before using the Port Moresby General Hospital website.

Last Updated: 10 September 2026
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Welcome to the POMGEN Website

These Terms & Conditions govern your use of the Port Moresby General Hospital website. By accessing or using this website, you agree to comply with these Terms & Conditions.

If you do not agree with these terms, please discontinue use of this website.

01

About This Website

This website is operated for and on behalf of Port Moresby General Hospital (POMGEN), Papua New Guinea.

The website provides information about hospital services, departments, facilities, health information, patient and visitor information, news, public announcements, resources and other information relating to POMGEN.

02

Acceptance of Terms

By accessing, browsing or using this website, you acknowledge that you have read, understood and agree to be bound by these Terms & Conditions.

These Terms & Conditions apply to all visitors, users and other persons who access or use the website.

03

Changes to These Terms

POMGEN may update, amend or replace these Terms & Conditions from time to time.

Changes may be made to reflect changes in legislation, hospital operations, website functionality, technology or organisational requirements.

The updated version will be published on this website. Continued use of the website after changes are published may constitute acceptance of the updated terms.

04

Purpose of Information

Information published on this website is primarily provided to assist patients, visitors, healthcare professionals, partners, stakeholders and members of the public.

Website information is intended to provide general information about POMGEN and its services and should not be interpreted as a replacement for appropriate professional medical care.

05
IMPORTANT

Medical Disclaimer

Information provided on this website is for general informational purposes and does not constitute medical diagnosis, medical advice, treatment recommendations or a substitute for consultation with a qualified healthcare professional.

Medical information can change and individual circumstances vary. Patients should seek appropriate medical advice from a qualified healthcare professional for their specific circumstances.

06
! EMERGENCY INFORMATION

Emergencies

This website should not be relied upon for emergency medical assistance.

If you are experiencing a medical emergency, seek immediate assistance through the appropriate emergency service.

DIAL 111 For emergency assistance Call 111
07

Accuracy of Information

POMGEN makes reasonable efforts to ensure that information published on the website is accurate and current.

However, information may change without notice and POMGEN does not guarantee that all information will always be complete, accurate, current or suitable for every purpose.

08

Website Availability

POMGEN will endeavour to keep this website available and operational. However, access may occasionally be interrupted because of maintenance, technical issues, upgrades, network problems or circumstances beyond POMGEN's reasonable control.

09

Acceptable Use

You agree to use this website lawfully and in a manner that does not interfere with the operation, security or availability of the website.

You must not:

  • Attempt to gain unauthorised access to the website.
  • Introduce malicious software or harmful code.
  • Interfere with website functionality.
  • Use the website for unlawful purposes.
  • Attempt to obtain information through unauthorised means.
  • Misrepresent your identity or relationship with POMGEN.
10

Website Security

POMGEN takes reasonable steps to protect the website and associated systems against unauthorised access and malicious activity.

However, no internet-based system can be guaranteed to be completely secure.

11

User Submitted Information

Where the website allows users to submit information through contact forms, feedback forms, newsletter subscriptions or other mechanisms, users should ensure that the information supplied is accurate and appropriate.

Do not submit confidential medical information through general website contact forms unless the relevant service specifically instructs you to do so.

12

Personal & Medical Information

POMGEN recognises that personal and medical information requires appropriate care and protection.

Users should avoid submitting sensitive personal or medical information through publicly accessible website features unless specifically requested by an authorised POMGEN service.

13

Privacy

POMGEN's collection, handling, use and protection of personal information is addressed in the POMGEN Privacy Policy.

Users should read the Privacy Policy together with these Terms & Conditions.

View Privacy Policy →
15

POMGEN Branding

The Port Moresby General Hospital name, logo, branding elements and associated marks are protected assets of the organisation or their respective owners.

Use of POMGEN branding does not imply endorsement, sponsorship or affiliation unless expressly authorised.

16

Use of Website Content

Public information may be accessed for legitimate personal, educational, informational or non-commercial purposes, subject to applicable copyright requirements.

Where content is reproduced, appropriate acknowledgement of POMGEN should be provided where reasonably practicable.

17

News & Public Announcements

News articles, public announcements and other communications published on this website are provided as official or informational communications of POMGEN where identified as such.

Users should verify important operational information directly with POMGEN where circumstances require confirmation.

18

Photos & Videos

Photographs, videos and other media published on the website may contain patients, staff, visitors, facilities or events.

Media must not be copied, modified, redistributed or commercially used without appropriate permission where permission is required.

20

Third-Party Services

Certain website functionality may rely on third-party services, platforms or technologies.

Such services may operate under their own terms, conditions and privacy policies.

21

Social Media

POMGEN may provide links to official social media accounts or platforms.

Users are responsible for complying with the terms and conditions of the relevant social media platform when interacting with those services.

22

Newsletter

Where available, users may subscribe to POMGEN newsletters or other communications.

Subscribers may unsubscribe using the instructions provided in the relevant communication.

23

Appointments

Website appointment information and online appointment facilities, where available, are provided for convenience.

An appointment request submitted through the website does not necessarily constitute a confirmed appointment unless confirmation is provided by POMGEN or the relevant authorised service.

24

Fees & Payments

Information concerning hospital fees, charges, billing or payment arrangements may be published on the website.

Fees and charges may change. Users should confirm current fees directly with POMGEN or the relevant hospital department where necessary.

25

Employment Information

Employment, vacancy and recruitment information published on the website is provided for informational purposes.

Submission of an application does not guarantee employment or selection for an interview.

26

Accessibility

POMGEN aims to make website information accessible and usable by as many people as reasonably practicable.

If you experience difficulty accessing information or services on the website, please contact POMGEN using the contact details provided below.

27

Cookies

The website may use cookies or similar technologies to support website functionality, security, performance and user experience.

Additional information about cookies and how they are used is provided in the POMGEN Cookie Policy.

View Cookie Policy →
28

Disclaimer

To the extent permitted by applicable law, information and services provided through this website are made available without guarantees that the website or its content will always be complete, accurate, current, uninterrupted or free from errors.

Users access and use the website at their own discretion and responsibility.

29

Limitation of Liability

To the extent permitted by applicable law, POMGEN will not be responsible for loss or damage arising from reliance on website information, interruption of access, technical problems or use of external websites.

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot lawfully be excluded or limited.

30

Governing Law

These Terms & Conditions are intended to be interpreted consistently with the laws of Papua New Guinea.

Any dispute relating to the use of this website will be subject to the applicable laws and jurisdiction of Papua New Guinea.

31

Contact POMGEN

If you have questions regarding these Terms & Conditions or the operation of this website, please contact Port Moresby General Hospital.

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Location Port Moresby General Hospital Port Moresby, Papua New Guinea
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Important Notice

These Terms & Conditions should be read together with the POMGEN Privacy Policy and Cookie Policy.

POMGEN reserves the right to update website information, services and these Terms & Conditions as required.

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