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THE PORT MORESBY

General Hospital

PAPUA NEW GUINEA
Better Health | Better Lives

Corporate Plan 2025 – 2030

The Corporate Plan identifies ten (10) Strategic Priority Areas (SPAs), each supported by Key Intervention Programs (KIPs) as critical enablers of transformation.

Port Moresby General Hospital logo — Better Health

PORT MORESBY GENERAL HOSPITAL

Corporate Plan 2025 – 2030 & Operational Guidelines

Corporate Plan 2025 – 2030 & Operational Guidelines

1. PMGH CORPORATE PLAN 2025 – 2030

Since its establishment in the 1960s, Port Moresby General Hospital (PMGH) has primarily provided primary and secondary patient care, with limited tertiary services available to the people of Papua New Guinea. This was largely due to:

  • Lack of aligned strategic focus and direction
  • Limited support from the Government and stakeholders
  • Insufficient drive and commitment from the Board, senior executive management, and staff
  • Weaknesses in strategic management and governance

The period from 2022 to 2024 marked a turning point. Through the inaugural Corporate Plan 2022–2024, PMGH charted a new course of transformation. These foundational years laid the groundwork for achieving the Key Result Areas (KRAs) of the National Health Plan 2021–2030, positioning PMGH to become the nation's premier Level 6 Tertiary Referral, Research, and Teaching Hospital.

The 2025–2030 Corporate Plan builds on these achievements, focusing on the evolving health needs of Papua New Guineans and the growing burden of disease driven by lifestyle changes and living conditions. Each year, many citizens travel overseas for medical treatments unavailable in-country. Tragically, PNG has lost highly skilled professionals and leaders to preventable diseases due to inadequate facilities and limited specialist expertise.

Going forward, PMGH's focus is on addressing disease burden trends and building capacity and capability to deliver advanced, sustainable tertiary care.

The Corporate Plan identifies ten (10) Strategic Priority Areas (SPAs), each supported by Key Intervention Programs (KIPs) as critical enablers of transformation.

Strategic Priority Areas (SPAs)

SPA 1 – Model of Tertiary Health Care

  • Emergency & Urgent Care
  • Critical Care
  • Child and Women Care
  • Scheduled Specialist Care
  • Geriatric Care
  • Specialist Palliative Care
  • Regenerative Medicine
  • Preventive Care
  • Special Needs Care

SPA 2 – Human Resource Development

  • Competent HR Department to drive NTRR&TH requirements
  • HR Framework Retainment Strategy
  • Staff Wellness and Work-Life Balance

SPA 3 – Teaching & Research

  • Teaching and Curriculum Development
  • Clinical and Medical Research Development
  • Innovations in Teaching and Learning
  • External Collaborative Research across specialties

SPA 4 – Technology Innovation in Healthcare

  • Specialized Training through Technology
  • Diagnostic Innovation
  • Treatment Innovation
  • Electronic Health Records

SPA 5 – Infrastructure and Equipment

  • Infrastructure Master Plan
  • Essential Medical Equipment Management
  • Essential Non-Medical Equipment

SPA 6 – Specialist Health Education and Information

  • Specialist Healthcare Marketing
  • Information Packages

SPA 7 – Continued Service Delivery

  • Offload Strategy
  • Alignment Strategy
  • Clinical and Support Functions

SPA 8 – Corporate Governance and Leadership

  • Legislative Reforms
  • Strengthening Board of Governance
  • Transparent Procurement and Finance Management
  • Internal Audit and Risk Management
  • Policy, Planning, Monitoring, and Reporting
  • Leadership Culture and Discipline

SPA 9 – Strategic Partnerships

  • International Hospital & Research Collaborations
  • Provincial Health Authority Relationships
  • Public-Private Partnerships (PPP)
  • Community Participation
  • Government & SOE Partnerships
  • Development Partner, Corporate, and NGO Partnerships
  • Educational Institutions

SPA 10 – Accreditation and Standards

  • Clinical Governance Management
  • Safety and Quality Performance
  • Clinical Practice Guidelines & SOPs
  • Pharmaceutical Supply Chain Management & Quality Control
  • Corporate Governance Audit & Compliance
  • Hospital and Staff Accreditation

To achieve Level 6 hospital status by 2030, each clinical division has modelled its patient care footprint based on disease burden trends reviewed over the past decade. These models of care will guide divisional focus and service delivery going forward.

The Corporate Plan 2025–2030 is explicitly aligned with the National Health Plan 2021–2030 and Universal Health Coverage objectives. It is structured around strategic pillars that strengthen:

  • Specialised and referral service delivery
  • Access, quality, and patient safety
  • Clinical governance and workforce capability
  • Infrastructure, systems, and financial sustainability

Implementation is supported by a robust monitoring and evaluation framework, with clear indicators, targets, and reporting mechanisms. Oversight by the Board of Governance and accountability of the Executive Management Team ensure transparency, performance tracking, and evidence-based decision making.

The Corporate Plan 2025–2030 provides the strategic framework underpinning PMGH's operational priorities and performance targets. All annual KPIs—clinical, operational, and workforce—are derived from the Plan's strategic pillars and objectives. This alignment ensures that performance measurement, resource allocation, and service improvement initiatives are directly linked to long-term goals, supporting accountability, transparency, and continuous progress toward national health priorities.

2. GOVERNANCE AND CORPORATE STRUCTURE

2.1 Governance

The hospital operates under the Public Hospital Act (1994). In accordance with the Act, a Board of Governance is established to oversee and direct the hospital's affairs. The Board is legally mandated to:

  • Develop by-laws to guide hospital operations
  • Establish subcommittees to strengthen management and governance
  • Provide strategic oversight and accountability in alignment with national health priorities

Board of Governance

The Board of Governance is established under Section 6 of the Public Hospital Act (1994) and is responsible for the overall governance of Port Moresby General Hospital (PMGH). The Board provides strategic leadership and oversight by setting the overall direction and strategic priorities of the institution, and by overseeing the effective performance of PMGH's functions, operations, and affairs. To fulfil its mandate, the Board has established a number of specialised subcommittees to strengthen governance and oversight across key functional areas. The Board comprises nine (9) members in total, including the Chairman and seven (8) other members. The current membership of the Board is as follows:

This governance framework ensures effective leadership, accountability, and strategic management of Port Moresby General Hospital (PMGH) in accordance with the Public Hospital Act (1994). The Board of Governance works in close collaboration with the Hospital Executive Management Team to ensure effective decision-making, timely reporting, and alignment with national health priorities, including the National Health Plan 2021–2030 and the objectives of Universal Health Coverage.

Regular board meetings, audits, and performance reviews provide the mechanisms for oversight and accountability, ensuring that PMGH continues to deliver safe, high-quality, and equitable health services to all Papua New Guineans.

2.2 Organizational Structure

Figure 1: Organizational Structure

Level Role / Entity Details
POLICY NDoH National Department of Health
Level I: Governance Hospital Board Oversees governance
Level II: Chief Executive CEO Chief Executive Officer
Level III: Hospital Leadership Director Medical Services | Director Nursing Services | Director Corporate Services Directs clinical, nursing, and corporate directorates
Level IV: Departmental/Service Leaders Coordinators (19) | Coordinators (7) | Managers (7) Operational management across departments

Port Moresby General Hospital (PMGH) operates under a structured organizational framework designed to support efficient service delivery, strategic leadership, and high-quality patient care. The Hospital is led by the Chief Executive Officer (CEO) and is supported by three key directorates, each responsible for specific functional areas aligned with the Hospital's mandate and Corporate Plan 2025–2029.

  • 1. Medical Services Directorate: Oversees all clinical operations at PMGH, providing leadership to medical doctors, allied health professionals, and clinical teams. It ensures the delivery of high-quality, patient-centered care, coordinates specialist and tertiary referral services, and supports the Hospital's role as Papua New Guinea's national referral center.
  • 2. Nursing Directorate: Provides leadership, coordination, and professional oversight of nursing services across all Hospital wards and units. The directorate is responsible for maintaining high standards of nursing practice, workforce development, and quality patient care.
  • 3. Corporate Directorate: Manages administrative, financial, human resource, procurement, and infrastructure functions, supporting the operational efficiency and sustainability of the Hospital. The directorate also oversees risk management, compliance, and organizational policy implementation.

Policy Planning, Monitoring & Evaluation (PPM&E) Unit is the 4th section established in August 2025. This new unit strengthens PMGH's capacity for strategic planning, performance monitoring, data-driven decision-making, and alignment with national health priorities. PPM&E leads the development of hospital policies, oversees implementation of KPIs, and ensures robust monitoring and evaluation of the Hospital's performance, supporting accountability and continuous improvement across all services.

This organizational structure provides a clear delineation of roles and responsibilities, fosters collaboration among directorates, and ensures that PMGH can effectively fulfil its mandate as Papua New Guinea's national tertiary referral hospital.

3. EXECUTIVE SERVICES

3.0 Executive Services

The Executive Services of Port Moresby General Hospital (PMGH) provides strategic leadership, corporate oversight, and governance to ensure effective hospital operations and alignment with national health priorities. This section highlights the role of the Board of Governance and the Senior Executive Management Team in guiding PMGH toward achieving its mandate as Papua New Guinea's National Tertiary Referral Hospital, while supporting the implementation of the National Health Plan 2021-2030 and PMGH Corporate Plan 2025-2029. The Executive Services at PMGH is a central component of the PMGH's institution's governance structure, responsible for overseeing and managing the hospital's overall operations. At the helm is the Board of Governance, established under the Public Hospital Act (1994), which plays a crucial role in ensuring good governance, accountability and strategic directions.

The Board is responsible for setting the overall vision and priorities for PMGH, and for ensuring that the Senior Executive Management team effectively implements the hospital's policies, programs and strategic objectives. The Chief Executive Officer (CEO) leads the hospital and reports directly to the Board. The CEO provides overall strategic direction, coordinates hospital-wide operations, and monitors performance to ensure the effective delivery of health services. Key responsibilities include:

  • Overseeing resource allocation and financial stewardship,
  • Ensuring adherence to policies and regulatory frameworks,
  • Driving decision-making across all directorates,
  • Maintaining high standards of patient care and service delivery

The Senior Executive Management team supports the CEO in implementing the hospital's strategic priorities. It is composed of several key directors, including:

  • Director Medical Services
  • Director Nursing Services
  • Director Corporate Services
  • Policy, Planning, Monitoring & Evaluation Unit

Each directorate is responsible for managing its respective functions and ensuring alignment with the Corporate Plan 2025-2029 and the National Health Plan 2021-2030.

The Executive Services provides critical support to the CEO and Senior Executive Management Team by:

  • Facilitating informed decision-making
  • Ensuring accountability and transparency in hospital operations
  • Aligning hospital performance with national health priorities
  • Strengthening governance and oversight mechanisms

The Executive team is supported by the following:

Audit Services

  • Ensures compliance with regulations, financial accountability, and internal controls.
  • Conducts audits, risk assessments, and recommends improvements to strengthen governance.

Legal Services

  • Provides legal advice, ensures compliance with laws and regulations, and manages legal risks.
  • Supports contracts, agreements, and policy interpretation across the Hospital.
  • Project Management: Plans, implements, and monitors hospital-wide projects and initiatives.
  • Ensures projects align with strategic priorities, timelines, and budgets.

Media and Communications

  • Manages internal and external communications, public relations, and stakeholder engagement.
  • Promotes transparency, accountability, and positive community engagement.

Overall, the Executive Services plays a critical role in ensuring that PMGH operates in a transparent, accountable, and effective manner, and that the hospital's goals and objectives are aligned with the government's health development priorities.

3.1 Board's Performance

Board of Governance provides oversight of the Hospital's strategic direction, approves corporate plans and budgets, and monitors performance against KPIs. It ensures that Executive Services and directorates operate in line with the Health Act, national health priorities, and PMGH's mandate as the country's national tertiary referral hospital. Together, Executive Services and Board oversight create a governance framework that fosters accountability, operational efficiency, and continuous improvement.

3.2 PMGH Senior Executive Management Performance

The Senior Executive Management team supports the CEO in providing strategic leadership and operational oversight across PMGH. Comprising key departmental heads and directors, this team ensures effective coordination between directorates, aligns hospital operations with strategic priorities, and facilitates decision-making at the executive level. Senior Executive Management plays a critical role in monitoring performance, addressing operational challenges, and implementing initiatives that improve service delivery, patient care, and overall hospital efficiency. Through collaborative leadership and professional guidance, the team strengthens governance, accountability, and the Hospital's capacity to fulfil its mandate as Papua New Guinea's national tertiary referral hospital.

Interdepartmental Collaboration: A smooth and efficient audit flow requires consistent and timely cooperation from all Strategic and Executive Management (SEM) teams. Delays in accessing information or personnel can hinder audit timelines and impact the overall effectiveness of the audit process.

Way Forward for 2026

Looking ahead to 2026, the Internal Audit department will focus on the following strategic initiatives to enhance its value to the organization:

  • Establish a Comprehensive Audit Register: Implement a centralized Audit Register to systematically track all audit findings, management actions, and the status of recommendations. This will improve transparency and accountability.
  • Develop an Annual Risk-Based Audit Action Implementation Plan (AAIP): Formulate a detailed Annual Risk-Based Audit Action Implementation Plan (AAIP) for 2026. This plan will align audit activities directly with the organization's strategic priorities and emerging risk landscape.
  • Focus on Professional Development: Invest in continuous training and development for the audit team to ensure our skills and methodologies remain current with industry standards and evolving best practices.

4.7 Media & Public Relations

Overview

The Media and Public Relations Office is the central unit responsible for managing the organisation's internal and external communications. It serves as the official channel for disseminating accurate and timely information to the public, stakeholders, partners, and the media.

The Office develops and implements communication strategies that promote organisational visibility, strengthen public confidence, and protect the organisation's reputation. Key functions include coordinating media relations, preparing official communication materials, managing digital platforms, and supporting the promotion and documentation of organisational events.

The Media and Public Relations Office also supports internal communication, provides strategic advice to management, and leads communication during critical or sensitive situations to ensure clear, consistent messaging and maintain public trust. Currently, there are two active Public Relations Officers who manage the office.

5. DIRECTORATE - CORPORATE SERVICES

The Corporate Services Directorate provides essential support functions to ensure the smooth and efficient operation of PMGH, enabling clinical services to deliver high-quality healthcare. It oversees critical operational and administrative areas, including finance and accounts management, human resource management, information and communication technology, hospital support services and facilities management, stores and procurement, transport services, and cleaning. Through these divisions, the directorate ensures effective budgeting, resource management, logistical support, and infrastructure maintenance, contributing to overall hospital performance, operational efficiency, and the delivery of patient-centred care.

5.1 FINANCE & ACCOUNTS MANAGEMENT

Overview

The Finance and Accounts Division is responsible for the effective management of the hospital’s financial resources, including all revenue inflows and expenditure outflows. The division plays a key role in budget preparation, financial planning, and expenditure control to ensure accountability, efficiency, and compliance with government financial regulations.

5.2 HUMAN RESOURCE MANAGEMENT

Overview

The Human Resource Management Division operates within the approved organizational structure and functions under the Executive Management. The Human Resource Manager, who is responsible for the strategic direction, management, and coordination of all human resource functions and reports to Director Corporate Services and Chief Executive Officer for decision making, and compliance with organizational requirements. The core functions and responsibilities of Human Resource is providing strategic and operational human resource services to support the effective function of the organization including:

* Recruitment, selection and appointment of staff

* Organizational Structure and establishment management

* Staff training and development

* Performance management, including staff appraisal Staff disciplinary and grievance management

* Administer of salaries, allowances, leave, and other employment related benefits.

* Managing of employee records, personal files, and human resource payroll information system.

* Occupational health and safety, staff welfare

This report presents the key activities from the 01st of January – 31st December 2025. It highlights key achievements, challenges encountered, and the proposed way forward.

5.3 INFORMATION COMMUNICATION TECHNOLOGY

Overview

The year 2025 marked a significant phase of consolidation and implementation for the ICT Department at Port Moresby General Hospital (PMGH). Building on the digital transformation gains of 2023 and 2024, the team worked to consolidate core systems, implement infrastructure upgrades, and address critical gaps in user adoption and support. While significant strides were made in backend improvements and cybersecurity, severe constraints in manpower, funding disbursements, and departmental collaboration hindered full realization of key ICT interventions. Despite these setbacks, the department maintained its strategic posture, advancing toward PMGH’s long-term objective of becoming a paperless hospital by 2029. Focus was placed on VDI rollout readiness, KPI monitoring, and preparatory work for 2026 interoperability projects.

6. DIRECTORATE – MEDICAL SERVICES

The Medical Services Directorate oversees all clinical service delivery at PMGH, providing leadership and oversight to medical doctors, allied health professionals, and multidisciplinary clinical teams. It is responsible for the delivery of safe, effective, and patient-centred medical care, including specialist and tertiary referral services. The Directorate leads clinical governance through quality assurance, audits, and evidence-based practices to ensure patient safety, service excellence, and the enforcement of health service standards.

CLINICAL PERFORMANCE 2025

6.1 PAEDIATRIC/ CHILD HEALTH

* Children’s Emergency Department

* Pediatric Specialist Clinics

* Well Baby Clinic

* Pediatric Unit

* Neonatal Unit

6.2 OBSTETRICS & GYNAECOLOGY / MATERNAL HEALTH

1. Overview

The Obstetrics & Gynaecology Division is located at the west end of the Port Moresby General Hospital known as the Macgregor Wing. The Division provides the following specialist obstetric and gynaecological services to women living in NCD, women self-referred or referred from health facilities in Central and Gulf provinces as well as from other provinces across the country:

Obstetric care:

* Outpatient services – low and high risk antenatal care, prevention of parent to child transmission (PPTCT) of HIV, syphilis and soon hepatitis B, obstetric ultrasonography, TB screening for all pregnant women, receipt of referrals, emergency services.

* In-patient services – high risk pregnant women with obstetric, medical or surgical complications requiring inpatient care are admitted to the antenatal ward 10.

* Intrapartum care – our 25-bed labour ward is open 24 hours providing birthing services for low risk women as well as more specialist care for women with high risk pregnancies who may require operative delivery, close fetal monitoring, neonatal resuscitation, emergency obstetric care, breech deliveries.

* Postnatal care – post-delivery care for all women and newborn infants delivering in our labour ward.

* Operative deliveries – vacuum extractions, Caesarean sections, and other modes of delivery as indicated (symphysiotomies, destructive deliveries, internal podalic version and breech extraction).

* Emergency obstetric and neonatal care.

Gynaecology care:

* Outpatient services – specialist gynaecology services for women with reproductive health complaints, basic gynaecological oncology care, early pregnancy loss follow-up, perinatal deaths follow-up, receipt of referrals, emergency services, pre-operative assessments for major surgery, gynaecological ultrasonography, screening for HIV, syphilis and TB, family planning services.

* Inpatient services – women requiring admission for early pregnancy or acute reproductive health issues, perinatal loss, or preparation for major surgery, are admitted to the gynaecology ward 9.

* Operative procedures – major and minor surgical procedures including more complex procedures requiring specialist skills.

* Acute care – limited acute care is provided post-operation for women undergoing major surgery as well as for severely ill women. Women requiring more intensive care are transferred to the intensive care unit.

Training and research:

* Undergraduate 4th and 5th year medical students (UPNG SMHS) on clinical rotation participate in morning case presentations, teaching ward rounds, operating theatre observerships, seminars, and on-call attachments.

* RMO training includes 2-weekly rotations to various units in the Division, clinical case presentations, weekly seminars and case scenarios.

* Postgraduate specialist O&G trainees at various levels participate in case presentations, weekly journal clubs, seminars, and service provision as part of their clinical training. This includes teaching ward rounds and mentoring junior colleagues and students, surgical and operative skills training and emergency resuscitation skills. Academic requirements include cases write-up and a research project in the part 2 Master of Medicine (O&G) program.

Continuing medical education for SMOs:

SMOs complete an annual continuing professional development (CPD) program affiliated with the Royal Australian and New Zealand College of Obstetrics & Gynaecology (RANZCOG), supervise trainees with a research project, and have 2 or 3 registrars to mentor.

Opening hours:

* Inpatient and labour ward services are open 24-hours, 7 days a week. * Operating theatre is open 24 hours for after-hours emergencies.

* Outpatient services are open on weekdays only, 8am-4pm. However, due to the high volume of patients, the clinic often closes after 5pm when the last patient has been seen. It is not unusual these days to finish a gynecology clinic close to 6pm.

6.3 EMERGENCY

Overview

This is the 2025 Annual Report for the Emergency Department of Port Moresby General Hospital from the 1st of January, 2025 to the 31st of December, 2025. Our vision, mission and values were similar to that of PMGH. Our primary aim was to improve from 2025 with the aim to provide outstanding emergency care through excellence in clinical practice, education, research, administration, stewardship and strategic initiatives.

6.4 ANAESTHETIC & INTENSIVE CARE UNIT

Overview

Pp Anaesthesia is a medical specialty focused on the administration of medications to manage pain and consciousness during surgical procedures' diagnostic tests such as MRI for pediatrics or other medical interventions. Anaesthetists or nurse anesthetists evaluate patients pre operatively to develop an individualized anesthesia plan, monitor vital signs throughout the procedure and ensure recovery from anesthesia post operatively. Anesthesia encompasses various techniques including general anesthesia, regional anesthesia (such as epidurals), and sedation, each tailored to the patient's condition and the nature of the procedure. The goals are to ensure patient safety, provide adequate pain relief, good surgical access, procedural ease and minimize anxiety. Anaesthetists also take the lead in transfers, retrievals and resuscitations of patients accordingly.

On the other hand, the scope of work in an intensive care unit (ICU) involves the management of critically ill patients who require continuous monitoring and advanced medical interventions. Health care professionals in the ICU, including intensivists, nurses and respiratory therapists, utilize specialized protocols and technologies to support vital functions, manage complex conditions and respond to rapid changes in patient status. This setting often involves mechanical ventilation, hemodynamic monitoring and administration of life -sustaining therapies. The ICU team collaborates closely to provide comprehensive care, including pain management, sedation and rehabilitation, ensuring the best possible outcomes for patients with life-threatening conditions.

6.5 SURGERY

The Surgery Division of Port Moresby General Hospital comprises eight specialized units providing comprehensive surgical care across multiple disciplines. In 2025, the division continued to serve as the primary referral center for surgical cases throughout the National Capital District and Papua New Guinea.

Divisional Structure

The Surgery Division operates through eight specialized units with two of them being orthopedic:

* Orthopaedics Unit 1 (ORTHO 1)

* Orthopaedics Unit 2 (ORTHO 2)

* Cardiothoracic Unit (CTU)

* Urology Surgical Unit (USU)

* Neurosurgery Unit (NSU)

* Plastic Surgery Unit (PSU)

* Hepatobiliary Unit (HBU)

* Head and Neck/ENT Unit (HNP)

6.6 INTERNAL MEDICINE

Overview:

* Contained herein are data from General Internal Medicine Ward Admissions.

* Total Admissions for Year 2025 is 4612.

* TB continues to be the Leading Cause of Admission and constitutes approximately 25% of all admissions in 2025.

* Stroke has risen to 3rd Highest Cause of Admission. The Stroke Unit began formal operations in 2025.

* Total In-patient Deaths for Year 2025 is 1039.

* TB remains the Highest Cause of Mortality in 2025.

* Mortality Rate for Year 2024 was 22 percent (23%).

6.7 KIDNEY TRANSPLANT

First Successful Kidney Transplants in Papua New Guinea On 14–15 May 2025, Papua New Guinea achieved a major milestone in specialist healthcare with the successful completion of two living-donor kidney transplants at Port Moresby General Hospital (PMGH), in partnership with the UK-based charity, Transplant Links Community (TLC). These landmark procedures marked a significant advancement in the country's clinical capability and coincided with Papua New Guinea's 50th Independence Anniversary.

The surgeries were led by PNG urologists and trained transplant surgeons—Dr Damien Hasola, Dr Sidney James, and Dr Chris Munguas—working alongside TLC transplant specialists Dr Benjamin Lindsey and Dr Jonathan Ellis. The achievement was enabled by the coordinated efforts of PMGH's multidisciplinary clinical teams, including anaesthesiology, nursing, pathology, radiology, and essential support services.

6.8 PATHOLOGY

The Pathology Laboratory received and processed specimens from 258,315 patients. The cumulative total of individual tests and procedures is 1,144,418. This is equivalent to 3,135 tests per day. In 2024 it was 2780 tests per day. The rate of tests per day is increasing annually.

Chemical Pathology tested the highest with 91277 (35%) followed by Hematology with 79,405 (31%) and Blood Bank 29031 (11%).

The laboratory staff comprises of 81 personals, which are employed by NDOH, SMHS and Sir Brian Bell Foundation. Half of the staff are made up of technologist/technicians. During audits there have been recommendations made to employ more scientists as new clinical services are being implemented at PMGH. There is also a need for data entry clerks as data entry is time consuming.

Reagents and consumables are mainly funded by PMGH, NDOH and partners like the Fleming Fund. A few major laboratory equipment were purchased in 2025.

The Pathology Laboratory is using the WHO Stepwise Tool for Laboratory Quality Systems (LQMS), to improve its services and with the long-term goal of international accreditation.

6.9 PSYCHIATRY

Overview

The Division of Psychiatry at PMGH provides comprehensive specialist mental health care for adults and children. Throughout 2025, the Division's Scope of Service underwent significant expansion as it transitioned from an outpatient-only model back to both inpatient and outpatient operations.

Clinical Services:

The Division operates General Adult Psychiatry Clinics and the country's only sub-specialist Child and Adolescent Psychiatry service, the Child Guidance Clinic. This sub-specialist service would not be possible without the support of the National Department of Health through the Chief Psychiatrist and our only Child & Adolescent Psychiatrist, Dr Monica Hagali.

New Services:

2025 saw the introduction of a dedicated Staff Mental Health Clinic in the third quarter to support PMGH personnel and medical students from the School of Medicine & Health Sciences, University of Papua New Guinea (UPNG). Formal Clinical Psychology services were also introduced in the fourth quarter by Ms Heather Ivaroa, Provisional Clinical Psychologist.

Inpatient Capacity:

For the first half of the year, acute inpatient services were suspended due to ward renovations that began in March 2024. The acute psychiatric inpatient ward - Ward 6, officially reopened on August 11, 2025, restoring the hospital's ability to provide inpatient psychiatric care.

Education and Outreach:

The Division remains a central hub for teaching clinical psychiatry and mental health to students from the UPNG School of Medicine & Health Sciences and the Tuna Bay School of Nursing. It also prioritizes outreach to the NCDPHA (6-Mile Clinic) to decentralize care for stable patients.

6.10 DERMATOLOGY

Overview

The Dermatology (Skin) Clinic

* The Dermatology Clinic at Port Moresby General Hospital is the only established Dermatology Centre in Papua New Guinea.

* It is located with other Consultation Clinics in JICA Wing of Port Moresby General Hospital.

* It operates as a "Consultation-only" Clinic and only referred patients from other Health Facilities within the National Capital District and Consults from within Port Moresby General Hospital (PMGH) are accepted.

* It also serves as the main referral centre for Skin Diseases from Hospitals and other Health facilities throughout Papua New Guinea.

* It is the main referral and diagnostic/management centre for Leprosy, not only for National Capital District but also covers Central and Gulf Provinces.

* Apart from Skin Diseases, Sexually Transmitted Infections (STIs), Leprosy and other Neglected Tropical Diseases (NTDs) are other conditions that are seen/treated at this clinic.

* Training of medical students from the School of Medicine and Health Sciences, UPNG and other cadres of health workers also occurs there.

* The Dermatology Clinic operates daily from 8:00 am - 4:00 pm, Mondays to Fridays.

* Dermatology patients are seen on four (4) days of the week while one (1) day in a week is reserved for Leprosy patients.

* Leprosy Clinic is conducted on Wednesdays. However, when new leprosy patients are referred in or get diagnosed while conducting normal skin clinics, these patients get seen and put on Anti-Leprosy treatment as they come in.

* Dermatological Procedures are carried out weekly on Wednesday afternoons. However, exceptions are made for special cases and when medical students are scheduled to observe. Medical student's teaching occurs in the clinics when students are on clinical rotations. Other tutorials/lectures occur at the SMHS when scheduled.

* Dermatologists and Training Registrars visit and manage in-patients and ward consults as required.

* Very sick dermatology patients get admitted and managed by Dermatologists in hospital wards.

6.11 PHARMACY

Overview

With Port Moresby General Hospital being the level 6 specialist, referral, teaching and research hospital in Papua New Guinea, the vision and mission of the PMGH Pharmacy department align with the plans and goals of the hospital.

Mission:

To provide safe, effective, and economical medication distribution systems and to provide pharmaceutical services that meet the needs of the patient.

Vision:

To establish pharmacists who are experts in medicine who can be able to provide specialist pharmaceutical care to their patients, thus contributing to the overall well-being of the patient.

6.12 PHYSIOTHERAPY

Overview

2025 was a challenging year for the physiotherapy department. Patients' referrals increased over the last 12 months. Most of the referrals were received from clinics within PMGH, private clinics/hospitals and provincial hospitals across NCD and the rest of PNG.

Physiotherapy unit is currently located at the last left wing of the Consultation Clinic which comprises of only 5 beds. Due to the department's limited space, it is not user friendly for wheelchair users.

An average of about 392 patients were seen monthly and assisted based on their specific area.

In physiotherapy unit, they were 18 staff in total. These include; 7 registered physiotherapists-2 on STC including and 1 on study leave, 8 resident physiotherapists doing their first and second year of residency, 2 Physio technicians, a masseur, a medical clerk and a Chinese Acupuncturist from the Chinese Medical Team. One of our senior staff (Physiotherapy Technician) passed on in mid-July, 2025. Our Mentor Mr. Wilson is also a team member and continues to provide support as and when needed.

The physiotherapy department offers both In/Out Patient Services. Patients are assessed using SOAP method which includes; assessment, planning, specific treatment intervention, home rehabilitation program, and referrals. The department works in partnership with National Orthotic and Prosthetic Services, (PNG NOPS) in terms of referring patients for assistive devices and mobility aids.

Our specific services include; sports injury management & injury prevention advice, ergonomics advices, Stroke rehabilitation, therapeutic massage, other soft tissue injury management, chest physiotherapy and clubfoot management using ponseti treatment protocol to name a few.

Home visits and Community Based Rehabilitation (CBR) cannot be done due to logistics reasons such as transport issues and lack of manpower. However, staff do provide these care after hours at their convenience. Most of our long-term patients are referred to Cheshire Homes and Callan Services- PNG for continuum of rehabilitation services.

In addition to the services provided, the Acupuncturist from the Chinese Medical Team provides Traditional Chinese Medicinal treatments at the clinic as well as in the wards for patients that require it.

6.13 OPTHALMOLOGY

Background

The Port Moresby Eye Clinic which is located on Level 1 of the JICA new wind building along with all the consultation clinics. The eye clinic caters for all Referrals from all over PNG including local referrals from private health institutions, urban clinics and inter-departmental within the hospital.

With the growing population and urban drift, patient attendances are generally increasing. The building of the Centre of Eye Health is one of the promising developments that are anticipated for improvements in eye health services currently offered at PMGH.

We provide primary secondary and some tertiary eye care and refer to Pacific International hospital any case of retinal detachment as this service is not available currently. It is the busiest eye clinic in the country seeing over 10,000 patients per year, excluding the number seen by the NGO- PNG Eye Care which operates next to the eye clinic.

Eye care will soon be transitioning to its new PNG Centre of Eye Health which is still under construction

The eye clinic is also a training facility for undergraduates and post graduates.

SCOPE

Mission Statement: "To be a leading center of excellence in comprehensive eye care, providing advanced diagnostic, surgical and therapeutic services and contributing to the advancement of ophthalmology through research, education and community outreach. "

Vision Statement: "To be recognized as a leader in providing comprehensive care and innovative tertiary eye care, advancing training of ophthalmologists and eye professionals while impacting the health and well - of the community"

6.14 ENT, HEAD & NECK, ORLHNS

OVERVIEW

The Ear Nose & Throat (ENT), Otorhinolaryngology Head and Neck (ORLHN) Department has significantly progressed over the last four decades maintaining high standards of training, discipline and leadership.

"ENT DEPARTMENT has been in existence for more than 40 years in Port Moresby General Hospital. With Professor Gosh and Gupta and then in 1994, and then help of Professor Chris Perry of ASOHNS. Then in 1994 Professor Dubey came and took ENT Head and Neck department to loftier heights. Dr Daure Vele, Dr Lautoka Pulotu and Dr Mary Joku, then joined by Dr Michael Dokup, Dr Joseph Garap, and Dr James Naipao (current Chief of ENT ORLHNS). Then we had Dr Paki Molumi (current CEO of PMGH), Dr Sam Endican and Dr Varqa Larawin. They were joined by Dr Tommy Watsia (current CEO of Buka Hospital). The team was then joined by Dr Larry Lagatiana from Solomon Islands and Dr George Luke came after him. Dr Osiat Baining (current ENT coordinator) joined later followed by Dr Raphael Tul. All these past and present specialists owe their gratitude to Port Moresby General Hospital. Having a steady and powerful country wide leadership of Dr James Naipao and CEO Dr Paki Molumi has helped engender an impetus for growth in the number of specialists over the years. Port Moresby General Hospital also recently added three new registrars- Dr Eric Tuzfanto, Dr Abraham Wamp and Dr Wesley Palangat (awaiting position)." This background citation is from the 2024 Annual ENT Report.

ENT was privileged to welcome two new specialist graduates in Dr Dean Wahembari and Dr Bradley Bibilo and for the first time a diploma training candidate from the Kingdom of Tonga - Dr Sifa Temuohenga. Dr Sifa joins Dr Philip Komasi from Solomon Islands who is doing MMed Part-1 whilst Dr Norman Kiap and Dr Solomon Kombukun are two final year candidates. ENT Clinic Nursing Staff comprise the Clinic Sister-In-Charge Sr Clare Faupugu, Sr Jennie Gora, Sr Roxane Mande, Nrs Lucy Giodobu and Mr Derrick Beckes (Operating Theatre). Mr Gebai is the clinic's Statistical Clerk.

Our mission is to provide optimum ENT specialist services whilst developing highly competent specialists with the latest medical knowledge and solutions through research and innovation.

The four (4) key objectives include:

  • 1. Developing Otology Clinic Services to International Standards
  • 2. Improving Surgical Otology Services
  • 3. Enhancing Head & Neck Services and Cancer Services
  • 4. Advancing Rhinology Services

6.15 DENTAL

Dental services under the transition plan as the Level 6 Specialist, Referral, Training & Research Hospital is re-structured to focus and strengthened specialist dental services as captured in the NHSS Vol 1.

  • Oro-Maxillofacial Surgery;
  • Oral Medicine;
  • Periodontics;
  • Endodontic and Advanced Restoration;
  • Pediatric Dentistry;
  • Prosthodontics and Dental Technology; and
  • Dental Public Health and Preventive Dentistry
  • Orthodontic specialty services have ceased due to the unavailability of specialist clinicians.

Additional supporting services and roles include:

  • Sterilization unit: not functioning due to faulty sterilizers since the September 2023.
  • Facial & oral radiography services: provided at the UPNG Dental Clinic.
  • Diagnostic & triaging clinic: prioritizing emergency dental cases only.
  • Teaching & supervision roles of resident dental officers, therapists, and technicians; supervision of postgraduate trainees; and undergraduate teaching and clinical programs is still ongoing.

We are grateful for the continued support of PMGH management in these development in addressing the issues affecting service delivery.

  • 5x wall-mounted intra-oral x-rays procured (installed by the Anthos Australia team and PMGH Biomed in December).
  • Installation of standby water tanks
  • Renovation and refurbishment of the dental clinic - pending
  • Installation of Standby Genset - full upgrade of the facility electricity main switch board is required before Genset is connected to the dental building.

6.16 MEDICAL SOCIAL WORKS

OVERVIEW

In the Medical Social Work, Key performance indicators are used to measure the effectiveness, efficiency and impact of social work services within a health care setting.

  • 1. Monitor service quality and effectiveness of interventions
  • 2. Demonstrate Value to the healthcare system
  • 3. As a guide for performance improvement
  • Ensure accountability

6.17 MEDICAL DIETARY UNIT

OVERVIEW

In the Medical Social Work, Key performance indicators are used to measure the effectiveness, efficiency and impact of social work services within a health care setting.

  • 1. Monitor service quality and effectiveness of interventions
  • 2. Demonstrate Value to the healthcare system
  • 3. As a guide for performance improvement
  • Ensure accountability

6.18 BIOMEDICAL ENGINEERING

Overview

Biomedical Engineering Services at Port Moresby General Hospital (PMGH) is responsible for the technical management, maintenance, repair, and safety assurance of medical equipment across all clinical departments. As a Level 6 national referral, teaching, and research hospital, PMGH relies heavily on the availability and reliability of medical devices to support emergency, critical care, surgical, maternal and child health, diagnostic, and outpatient services.

The scope of Biomedical Engineering Services includes corrective and preventive maintenance, equipment performance monitoring, technical support to clinical services, coordination with suppliers for spare parts and consumables, user support, and contribution to patient safety through equipment reliability. Services are provided hospital-wide, covering over 40 clinical units including Emergency Department, Intensive Care Unit, Operating Theatres, Special Care Nursery, Maternal and Child Health units, and specialist services such as cardiac and cancer care.

6.19 MORTUARY

Mortuary Statistics

Category / Overview

  • Opened in 1990 to cater for 60 bodies in hospital deaths
  • City authority to cater for deaths outside of PMGH
  • Current capacity 200 – refrigerated containers
  • 4,244 bodies admitted (1,858 PMGH Deaths)
  • 3,800 bodies claimed
  • 150 unclaimed bodies buried through mass burial
  • 10 bodies/day brought to Mortuary

Key Statistics

  • 4447 Bodies admitted
  • 4114 Bodies claimed
  • 333 Unclaimed Bodies
  • 12 Bodies per day brought to the morgue

6.20 RADIOLOGY

Radiology Department Statistics

Visuals: (X-Ray Images)

2024

  • Total number of patients attended = 37, 996.
  • The total number of general x-rays done = 47, 554
  • The number of special x-rays done = 131
  • The mean number per month = 3, 174 patients
  • The average number of patients per day = 106 patients per day

2025

  • The total number of general x-rays done = 44,671

7. NURSING

At a Glance

At Port Moresby General Hospital, the Nursing Division stands at the heart of healthcare in Papua New Guinea. As the hospital’s largest team, we dedicate ourselves to serving patients with compassion, safety, and excellence—providing care that touches live and strengthens our nation whilst developing nursing knowledge through nursing education and research.

Nursing Division Team The Nursing Division consisted of eight (8) fundamental units:

  • Critical Care Unit
  • Paediatric Unit
  • Surgical Unit
  • Medical Unit
  • Obstetrics & Gynecology Unit
  • Ambulatory Unit
  • Infection Prevention & Control Unit
  • Nursing Research & Education Unit

8. POLICY, PLANNING, MONITORING & EVALUATION

Overview

The establishment of the Directorate of Policy, Planning, Monitoring and Evaluation (PPM&E) in August 2025 represents a significant step in strengthening strategic governance, performance oversight, and evidence-informed decision-making at Port Moresby General Hospital. As the national tertiary referral hospital, PMGH operates in a complex and high-demand environment that requires strong coordination, clear planning, and effective performance monitoring. The creation of the PPM&E Directorate reflects the Hospital’s commitment to improving accountability, aligning institutional priorities with national health policies, and strengthening the use of data and evidence to guide management decisions and service improvement.

9. PARTNERS

Port Moresby General Hospital (PMGH) expresses its sincere gratitude to all partners who continue to support and strengthen health service delivery. PMGH values the continued commitment and collaboration of these partners as we work together to provide quality, accessible, and sustainable health services for all.

  • NATIONAL FISHERIES AUTHORITY (Papua New Guinea)
  • Indonesian AID
  • NCD PHA
  • SIR THEO FOUNDATION
  • KUMUL MINERALS HOLDINGS LIMITED
  • Paradise PRIVATE HOSPITAL
  • KUMUL PETROLEUM Holdings Limited
  • World Health Organization
  • Friends of POMGEN
  • Sir Brian Bell Foundation
  • Japan International Cooperation Agency (JICA)
  • NEW ZEALAND FOREIGN AFFAIRS & TRADE
  • PNG ANGELS (OPERATING MIRACLES)
  • The Fred Hollows Foundation NZ
  • Air Niugini
  • Papua New Guinea National Department of Health
  • Australian Government
  • UKaid
  • Operation Open Heart
  • PNG KIDNEY FOUNDATION INC.
  • BSP

11: 2026 FOCUS GOING FORWARD

In 2026, PMGH will focus on the following priority areas:

  • Strengthening workforce capacity and capability
  • Enhancing emergency and critical care services
  • Upgrading and maintaining priority infrastructure
  • Improving data quality, digital systems, and performance monitoring
  • Strengthening partnerships with key stakeholders
  • Advancing patient safety, clinical governance, and quality improvement initiatives

These priorities are aimed at improving service delivery outcomes, strengthening overall health system performance, and ensuring the sustainable delivery of high-quality tertiary services across all Key Result Areas (KRAs).

Going forward, PMGH’s actions will be guided by the Corporate Plan and operationalised through the Annual Implementation Plan, ensuring strategic alignment, accountability, and measurable performance outcomes. The Hospital will continue to respond to evolving disease burden trends while building the institutional capacity required to deliver advanced, resilient, and sustainable tertiary care. The Corporate Plan outlines ten Strategic Priority Areas (SPAs), each supported by targeted Key Intervention Programs (KIPs), which together serve as the critical enablers for organisational transformation and performance improvement.

CORPORATE PLAN • 2025–2030

Planning for Better Health.

Port Moresby General Hospital’s Corporate Plan sets out ten Strategic Priority Areas to guide specialist care, governance, workforce development and sustainable service delivery through 2030.

Explore the plan’s priorities, leadership structure and medical services in the sections above.

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